Below, you will find a list of contact resources for the Office of the Registrar. However, many questions should actually be directed as follows:
Cal Student Central
- Change of name and/or address
- Missing exams or transfer courses and/or errors in Transfer Credit Reports. (Note that all information should be posted by the end of the starting term.)
- Pre-evaluation of courses for transfer credit from a non-California Community College
- Evaluation of transfer courses for purposes of completing American History and American Institutions with transfer course
- Enrollment and registration issues/errors (college and major advisors may also be able to help)
- GPA errors
- Grade not submitted by an instructor
- Lapsing an Incomplete grade
- Freeze petition status
- Degree not displaying in CalCentral
- Diploma delivery status
- Requesting a letter to explain why a diploma is not yet available
- Questions about billing or payment
- Deferred Payment Plan
- Emergency loans
- Financial aid, scholarships, or grant options
- Any holds like the F04 hold placed by Financial Aid
- Refunds for residents, if classified as a resident after tuition was paid
- Questions about the CalCentral Schedule of Classes or Schedule Planner
College and Major Advisors
- Contact an advisor with questions about degree requirements and for help adding, dropping, or swapping classes.
- Contact Berkeley Housing with questions about residential halls or student family housing.
- Contact Berkeley Undergraduate Admissions to find out about requirements to apply and how to be considered as a resident, nonresident, or international student during application review.
- Contact the Berkeley Graduate Division with questions about graduate admissions.
Berkeley Student Information Systems
- Students can find detailed enrollment information in the Berkeley Student Information System’s Enrollment FAQ.
Contact Resources for the Office of the Registrar
Email email@example.com from your @berkeley.edu email address for:
- Petitions to change primary/legal name
- Corrections of Academic Records due to typographical errors
- Social Security Number corrections via video appointment
Email firstname.lastname@example.org if problems arise concerning an issue with a transcript order through Credentials, the company that fulfills transcript orders.
Email email@example.com for questions about diploma delivery.
Berkeley Academic Guide and Class Schedule
- Email firstname.lastname@example.org to report issues with program pages, department pages, or course listings on the Berkeley Academic Guide (guide.berkeley.edu).
- Email email@example.com to submit questions about the Class Schedule (classes.berkeley.edu).
Email firstname.lastname@example.org for questions about EAP, cross registration, etc.
Email email@example.com questions about readmission as well as Salesforce cases for the Office of the Registrar.
Email firstname.lastname@example.org for questions about degree and enrollment verifications and subpoenas.
Email email@example.com for questions about veterans educational benefits.
For one-time general assignment classroom reservations (everything except regular academic classes), space requests may be submitted via 25Live, and questions can be directed to:
- firstname.lastname@example.org for UCB Departments
- email@example.com for RSOs/Student Groups
- firstname.lastname@example.org for Large/Special Weekend Events
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