Have questions? We’ve got answers!
Welcome to Berkeley’s new artificially intelligent chatbot, that is available to Bears 24/7/365. Get your financial aid, registration, billing, payment, and rec sports questions answered through text and video in English, Spanish, Simplified Chinese and Vietnamese.
To Use the Chatbot (It’s As Easy As 1-2-3!):
- Click on the box on the bottom left hand corner of your screen. The box will expand.
- Ask your question on the line provided and hit “Send.” (Ex: “When is the financial aid deadline?”)
- Follow the chatbot’s prompts to get your suggested answers to your questions.
Chatbot Special Features
To change the language, click on the box on the left hand corner of your screen. The box will expand. Click on the globe on the upper right hand corner and pick the language you would like to use (English, Spanish, Simplified Chinese or Vietnamese).
To download a transcript of your conversation, click to expand the box and click on the three circles on the top right hand corner of your screen. Select “Download Transcript” and it will automatically download as an HTML file.
To clear the conversation when you are done, click to expand the box and click on the three circles on the top right hand corner of your screen. Select “Clear Conversation” and it will erase automatically.