Spring 2021 Update: On January 19, the campus provided updated information on the Spring 2021 semester. Additional information will be posted to the Instruction FAQ.

This webpage lists all service adjustments that the Office of the Registrar has made as a result of COVID-19. The Office of the Registrar is not offering in-person services at this time. If a service is not listed on this page, the normal process and policy apply. Please see the topic’s designated page on this website for more information.

If you need to mail something to us please use USPS. Due to shelter in place restrictions we are not able to accept deliveries from UPS, FedEx, or DHL. Mail is only checked once per week during shelter in place, so we encourage you to send documents and payments electronically if possible.

Cal Student Central requests should be submitted by opening a case on their website.

Academic Records

  • Questions concerning diplomas can be sent to diplomas@berkeley.edu. Students who graduated in the fall Students who graduated will receive an email when the diploma is sent, typically 4 months after the end of term.
  • The new process for ordering a replacement diploma can be found on the Transcripts and Diplomas page under Requesting a Replacement Diploma.
  • The new process for requesting a Certificate of Degree Completion via email for non-registered students who need proof of graduation (before the end of the term) can be found on the Transcripts and Diplomas page under “Prove I graduated before degrees are posted”.
  • In-person transcripts are not available for pick up at Cal Student Central. Current students should use the link on Calcentral and alumni use TranscriptsPlus. Online orders can only be handled for students who attended between Fall 1975 and Summer 2020. We apologize that we are unable to produce transcripts for any years prior at this moment.
  • Petitions for name changes can be submitted via email from your berkeley.edu email address. Attach the completed Petition for Name Change form along with copies of the required documentation (see list of documents accepted on the petition form) to records@berkeley.edu. Changes will be made within five working days.
  • Corrections of Academic Record due to typographical errors can be sent from your berkeley.edu email address to records@berkeley.edu. Please state your full name and your SID in your request.
  • SSN/ITIN corrections can be made on the Cal Central profile. Students who no longer have an active UC Berkeley Cal Central profile may request a correction by completing the Request for Social Security or Taxpayer ID Number form and returning the completed form along with a copy of your Social Security Card by one of the following methods:

By Mail:
Academic Records – Office of the Registrar
University of California
124 Sproul Hall
Berkeley,CA 94720-5404
(For security reasons, do not email your SSN/ITIN)

By Fax: 510-643-9819



  • Callback Queue Hours: Tuesdays and Fridays, 10 a.m. to noon; Wednesdays and Thursdays, 2 to 4 p.m.
  • Contact also by email at orres@berkeley.edu
  • Now that remote instruction will continue into the Spring 2021 semester, the UC Provost has extended and expanded temporary amendments to the Residence Policy and Guidelines for those continuing students who will be attempting to establish residency in Fall 2021. 
    The extended and expanded temporary amendment addresses the following regarding the physical presence and intent requirements:
    1) The enrollment in courses for the Fall and Spring terms delivered via remote instruction during the 2020-21 academic year will serve as a replacement for physical presence.
    2) Students will not need to acquire applicable California legal indicia (i.e. driver’s license, vehicle registration, voter’s registration, state income tax returns) to prove their intent to stay in California by the deadlines in the Guidelines. However, UC expects students to acquire legal indicia as soon as is practicable.
    3) These policy amendments only apply to students that may qualify for residency on their own without regard to a parent, such as graduate students or undergraduate students that are financially independent.


Academic Scheduling

  • All services provided via email correspondence via scheduling@berkeley.edu.

  • In-person training for new schedulers and drop-in hours have been postponed until further notice.

  • New schedulers will receive a BCal invitation to attend a remote training session, via Zoom.

Classroom Reservations and Events

  • Per University guidelines new reservations are on pause until further notice. If public health directives change and operational conditions improve, this decision will be revisited. It is highly recommended that event sponsors consider converting events to remote delivery.
  • If you are a Student Signatory and interested in converting your RSO gathering to a virtual event, please consult the LEAD Center and the ASUC Student Union Event Services staff.

Questions can be submitted by filling out this inquiry form or emailing weekendres@berkeley.edu for Major/Large Weekend Events.

Veteran’s Benefits

  • The Veterans Benefits Unit is available to assist you via email at veteransbenefits@berkeley.edu during normal business hours (9am-12pm and 1pm-4pm M-F).
  • Request certification for Spring 2021 via your CalCentral account starting October 1st. (My Dashboard → Student Resources → Submit a Form → VA Enrollment Certification Request). Contact us if you do not see the link.
  • The VA has worked with lawmakers to ensure VA students’ benefits are affected as little as possible this year due to the COVID-19 pandemic. With the passage of H.R.8337 – Continuing Appropriations Act, 2021 and Other Extensions Act, the special COVID rules have been extended to December 21, 2021. Among other things, Post 9/11 GI Bill students who pursue resident courses converted to an online modality solely due to COVID 19 will continue to receive the MHA rate for resident training.
    • Please note the following for Fall 2020 and Summer 2021:
      • Classes offered remotely that would normally be offered in-person, may be certified as taken “in residence” and will therefore pay the normal monthly allowance for housing (MHA) rate.
      • Classes that were designed to be offered online must be certified as “distance learning” for the lower online rate. These classes are identified by a “W” prefix in the course number — e.g., ART W23AC and ASAMST W20AC.
  • P/NP, S/U, P/NC grades and VA benefits: Passing grades will not impact VA educational benefits. However, The VA will not pay for units that receive NP (No Pass), U (Unsatisfactory) or NC (No Credit) grades because they are non-punitive — i.e., they do not count toward degree progress and are not factored into GPA. Units graded NP, U or NC must be deducted from your unit load certified with the VA. If the reduction in certified units drops you below full-time, your housing allowance/stipend will be reduced accordingly and the VA will bill you for the balance.

Verification of Attendance and Degrees

  • In-person service in Sproul Hall has been suspended indefinitely.
  • Current students may obtain Student Self-Service enrollment verifications via CalCentral (MyAcademics > Academic Records > Enrollment Verification)
  • Alumni who no longer have access to CalCentral should consult our Verifications page for the request form appropriate for your needs and submit to Doaa Vollmar.
  • Employers and other parties not affiliated with UC Berkeley may verify the attendance and degrees of UC Berkeley students and alumni through the National Student Clearinghouse, a nonprofit organization serving the higher education community. The Clearinghouse may also be reached be reached by phone at 703-742-4200. This vendor charges a fee for their service.
  • Notary services can be provided only once a month, usually around the middle of each month.
    Should you have questions or concerns, please open a case with Cal Student Central or contact Doaa Vollmar and we’ll assist you to the best of our ability.

Note: The latest information on how UC Berkeley is preparing for coronavirus can be found at news.berkeley.edu/coronavirus.